At Bytevid Social, we strive to ensure a positive experience for all our users. This Refund Policy explains the conditions under which you may be eligible for a refund and how to request one.
Refunds are issued in accordance with the following terms:
Eligibility: Refunds are available only for unused or defective services. Refunds do not apply to free services or trial accounts.
Timeframe: Refund requests must be made within 14 days of the original transaction date.
Non-Refundable Items: Purchases of digital goods, promotional credits, or gift cards are final and non-refundable unless required by law.
You may be eligible for a refund if:
The service you purchased was not delivered as promised.
There were technical issues that prevented you from using the service.
Your account was charged incorrectly.
To request a refund, follow these steps:
Contact Support: Email us at support@bytevidsocial.com with the subject line "Refund Request."
Provide Details: Include the following information in your email:
Your full name and account email address.
The transaction ID or proof of purchase.
A detailed explanation of why you are requesting a refund.
Await Response: Our team will review your request and respond within 5-7 business days.
Approved refunds will be credited to the original payment method.
Refund processing may take 5-10 business days, depending on your bank or payment provider.
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated "Last Updated" date.
If you have questions or concerns about our Refund Policy, please contact us at support@bytevidsocial.com.
