Our family recently flew to Athens for a vacation, and we had the pleasure of working with the Aegean Airlines Zurich Office in Switzerland beforehand. We decided to visit the office in person to get some clarity on group bookings and special requirements for our youngest child, who has a peanut allergy. The staff welcomed us warmly and took the time to explain everything in detail. The representative, Eleni, ensured that our entire itinerary was booked correctly, including a hotel partnership deal we didn't even know about! She noted our meal preference for allergy safety, helped us reserve seats together, and even provided toys and activity suggestions for kids during the flight. On travel day, everything was exactly as promised. The Zurich airport check-in was smooth, our seats were together, and the cabin crew was fully informed about our allergy situation. It gave us such peace of mind. We felt supported every step of the way, from office visit to arrival in Greece. The Aegean Airlines Zurich Office truly delivers excellent customer service with a personal touch. Traveling with kids can be stressful, but they made it feel easy and enjoyable. Thank you for helping us create wonderful family memories!