You always think it won’t happen to you, right? Mike Thompson sure did. His excavation company in Ohio had been doing fine for 15 years – nothing fancy, but solid work, good reputation, steady jobs. Then one of his Cat excavators had a hydraulic pump go bad during a city contract. Should’ve been straightforward. Replace the pump, get back to work. Instead, it turned into the kind of mess that almost put him out of business entirely.
Mike needed that pump yesterday. Excavator down, crews idle, penalties adding up. His usual heavy equipment parts supplier in the USA wanted $8,200 for genuine Cat parts. Online seller had what looked identical for $3,400. He went for it.
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